This Privacy Policy explains how we collect, use, disclose and protect your personal data when you interact with us, whether through our website, email, phone, WhatsApp or our sales team. Personal data refers to any information that identifies or can identify you as an individual.
Who are we?
Company name: Aromakare Limited Country of incorporation: Republic of Kenya
Using this website
Please do not use our website or services if you do not agree with this Privacy Policy. Continued use of the website signifies your acceptance. For questions, concerns, or to make a privacy-related request, contact us at sales@aromakare.co.ke.
Will this policy change?
Yes. We may update this policy periodically to reflect changes in law or our data practices. If we do, we will update the effective date above and, where appropriate, notify you by email.
What data do we collect?
We collect the following categories of personal data: Contact data: name, email address, phone number, company and job title. Enquiry data: details you share about your product, brief, formulation, packaging, volumes or stockist and distributor applications. Usage data: information about how you use our website. Device data: IP address, browser type, cookies and similar identifiers. Marketing data: your preferences for receiving news and updates from us. Transaction data: records of quotations, orders, samples and deliveries. If you do not provide certain data when requested, we may be unable to respond to your enquiry or provide specific services.
How do we use your data?
We use your personal data for the following purposes: To respond to enquiries and prepare quotations, samples and project briefs. To manufacture, invoice and deliver orders, including contract manufacturing projects. To manage relationships with clients, stockists, distributors and suppliers. To send you news and updates, only if you have opted in. To improve our website through analytics. To prevent fraud and maintain the security of our systems. We retain personal data only for as long as necessary to fulfil these purposes and meet legal obligations.
Who do we share your data with?
We may share your data with trusted third-party service providers, such as: Logistics partners to deliver orders IT providers that host and maintain our website and systems Marketing platforms that help us communicate with you Members of the Lineplast Group, where needed to deliver your project Legal authorities when required by law or regulation All partners are required to maintain the confidentiality and security of your data.
International transfers
We may transfer your data outside Kenya when necessary to deliver services or store data securely. In such cases, we ensure appropriate safeguards are in place as required by applicable data protection laws. By using our services, you consent to this transfer.
Your rights
Under applicable law, you may have the right to: Access your personal data Request corrections to inaccurate or incomplete data Request deletion of your data (with some legal exceptions) Object to certain data processing or restrict how your data is used Withdraw consent at any time Opt out of marketing communications at any time To exercise any of these rights, contact us at sales@aromakare.co.ke.
Third-party links
Our website may contain links to third-party sites or services, including our brand websites and social media. Once you leave our site, we are not responsible for their privacy policies or practices. Always review the privacy policy of any external site.
Cookies
We use cookies to: Keep the website and enquiry form working Remember your preferences Measure traffic and improve website functionality By using our website, you consent to our use of cookies. You can change your browser settings to block or delete cookies, but this may affect how the site works.